Clear, respectful, and transparent.

Personalized Product Policy

Every Monarch Tales story is created specifically for an individual child and family.

Because each project is personalized, products cannot be resold or reassigned to another customer once story creation has begun.

Families are encouraged to review all submitted information carefully before final approval.

Revision Policy

We want every Monarch Tales story to feel meaningful and accurate.

Minor factual corrections may be requested before final production.

• Name corrections
• Date corrections
• Personal detail corrections
• Minor factual adjustments

Requests that require substantial story redevelopment, major structural changes, or entirely new story directions may incur additional fees.

Refund Policy

Due to the personalized nature of Monarch Tales products, refunds are generally not available once story development has begun.

Refund requests submitted before work has started may be considered on a case-by-case basis.

If Monarch Tales is unable to complete a project for any reason, an appropriate refund will be provided.

Digital Product Policy

Digital products are delivered electronically and cannot be returned once delivered.

Because digital storybooks are personalized and immediately accessible upon delivery, digital purchases are generally non-refundable after completion and delivery.

Shipping Policy

Printed package prices may include a separate shipping amount shown in the checkout breakdown.

Shipping costs vary based on destination and are included in the final total before payment.

Monarch Tales aims to provide transparent shipping pricing and realistic delivery expectations.

Customers are responsible for ensuring that shipping information is accurate before production begins.

Delivery Timeframes

Estimated delivery times may vary depending on product type, production schedules, and shipping destination.

• The Seed: approximately 5–7 business days
• The Becoming: approximately 2–4 weeks
• The Legacy: approximately 2–4 weeks

Delivery estimates are not guarantees and may vary during busy periods.

Delivery Disclaimer

All delivery timelines provided by Monarch Tales are estimates only.

Production schedules, courier delays, customs processing, weather events, holidays, and other factors outside our control may occasionally affect delivery times.

While we always strive to meet estimated delivery windows, specific delivery dates cannot be guaranteed.

International Orders

Monarch Tales proudly serves families internationally.

Customers are responsible for any customs duties, import fees, taxes, or local charges that may apply within their country.

These charges are determined by local authorities and are outside the control of Monarch Tales.

Privacy Policy

Families trust Monarch Tales with personal stories, photographs, and memories. We take that responsibility seriously.

Information submitted to Monarch Tales is used solely for the creation and delivery of personalized products and customer support.

Customer information will never be sold to third parties.

Photography & Portfolio Permission

Monarch Tales may occasionally request permission to feature completed books, testimonials, photographs, or customer feedback for marketing purposes.

Permission will always be requested before sharing identifiable customer content.

Families may decline without affecting their order.

Intellectual Property

All Monarch Tales stories, artwork, layouts, branding, and creative materials remain the intellectual property of Monarch Tales unless otherwise agreed in writing.

Customers receive the right to enjoy and share their purchased storybook for personal and family use.

Commercial reproduction, resale, redistribution, or republication of Monarch Tales content without permission is prohibited.

Contact

Questions regarding an order, delivery, revisions, or policies can be directed to Monarch Tales through the contact information provided on the website.

We are committed to responding respectfully, transparently, and professionally.